Privacy Policy

The data controller is Localio Labs s.r.o., Štefánikova 100, 664 53 Újezd u Brna, Czech Republic, ID: 24338770, operator of the TwoUp! app. Contact for privacy questions and GDPR requests: [email protected].

Data you enter yourself

Device data

Usage and payment data

What we do NOT collect: we do not scan ID documents or driving licences, we do not ask for a national ID number, we do not read your phone contacts, and we never process your card number - payment happens entirely inside the app store, and we never see card details.

Two things in the app fall into a special (more sensitive) category and are processed only with your explicit consent:

Who you are looking for may reveal sexual orientation. It is used solely to select the profiles we show you and is never shown to other users.

The selfie taken during profile verification is biometric data. Verification is optional - you can use the app without it, you just won't get the green badge. How it works: you take a selfie, the system automatically compares whether it is the same person as in your profile photo, and the result is only yes/no. The comparison is performed by Amazon Rekognition (Amazon Web Services). Verification images are never visible to other users and are deleted after evaluation; we keep no biometric template from the comparison.

Photo screening. Every uploaded photo goes through an automated check for inappropriate content (Google Cloud Vision). If the check flags the content, or if it cannot be performed, the photo is not published. You can request a human review at [email protected].

Face verification - see section 3. Here too you can request a human review.

Profile recommendations are not decisions with legal effect - they only order who you see first, based on distance, bike and shared interests.

We do not sell your data. We share it only with processors acting on our instructions:

For transfers outside the EU we rely on the EU-U.S. Data Privacy Framework and the European Commission's Standard Contractual Clauses.

For as long as you have an account. After account deletion, your profile and photos are removed from production systems within 30 days and from backups within 90 days; payment records must be kept for the statutory accounting period. Face verification images are deleted immediately after evaluation. User reports are retained after account deletion so that a removed user cannot immediately return - only to the extent necessary to protect other users.

You have the right of access, rectification, erasure, restriction of processing, portability, and the right to object. You can withdraw consent at any time - for location by turning it off in system settings; for face verification and for who you are looking for, by request at [email protected]. Withdrawal does not affect processing carried out beforehand.

You can delete your account inside the app: ☰ → Settings → Delete account.

You may lodge a complaint with the Czech Data Protection Authority (uoou.cz) or your local supervisory authority.

The app is for people aged 18 and over only. We check date of birth at sign-up. If we find an account belonging to a minor, we remove it.

Access to data is restricted by server-side rules, not just in the app. More sensitive content is protected more strictly - chat photos are visible only to the participants of that conversation, and verification images are visible to no user. Contact details and links in profiles are blocked to protect you from scammers.

We will inform you about material changes to this policy in the app or by email - not by silently editing the text on the website.

Localio Labs s.r.o., Štefánikova 100, 664 53 Újezd u Brna, Czech Republic, EU · ID: 24338770 · VAT: CZ24338770 · [email protected]